Payment Options

Paying Online by Credit or Debit Card

If you would like to pay by credit or debit card simply select the Credit or Debit Card payment option when completing the order form. You will then be taken to our special payment window, which displays the secure padlock icon at the bottom of the browser window, so you will know that you are on a secure page. Your payment details will be securely encrypted and cannot be read or accessed by anyone - and that includes us, we never see or have access to your card details at any time. For your additional security and peace of mind we do not store your card details either. For more information about the security of your credit/debit card details please see our Security section. 

 

Credit/Debit Cards we Accept

We accept Visa, MasterCard, Delta, Switch, Solo, Maestro, Visa Electron

 

Paying by Phone

If you prefer you can submit your credit or debit card details to us over the telephone. Simply call us on 0151 486 2150

 

Our Fraud Prevention Policy

We carry out stringent anti-fraud checks on every order and use the latest anti-fraud technologies. Your billing address and postcode will be verified against your credit/debit card number and you will need to provide the three-digit CVV Security Code on the back of the card. In addition we carry out rigorous manual checks against every order. If we suspect a fraudulent transaction to have taken place we reserve the right to suspend acceptance of the order or to reject it entirely. We may contact you personally to request additional proof of card ownership before accepting your order. We also require a signature as proof of delivery. Please ensure the name and address you give us match the details held by your credit/debit card issuer. By doing this you can help ensure that we process your order quickly and efficiently, and without the need for further disruption.

 

Paying by Cheque or Bank Transfer

If paying by cheque please make payable to Our Weigh and sent to the address detailed above. Your order will be fulfilled as soon as the funds have cleared in our account.

If paying by BACS or online banking you should arrange according to the account information detailed on our invoice.

 

30 Day Credit Accounts  - Government, Local Authorities, Hospitals, Schools, Colleges & Universities.

We offer credit accounts for the above organisations. Please provide your purchase order number when placing your order.  Once we have received your order this will be processed and dispatched as soon as possible.

Ways to order:

  • Fax your purchase order along with email address to 0151 486 2150
  • Email your purchase order to sales@ourweigh.co.uk
  • Or after your first order you will be able to place the order online using the user name and password provided.

 

30 Day Credit Accounts – Limited Companies only

Please complete our online 30 day account credit form.  Once you have submitted the form please fax your order on letter headed paper to 0151 486 9868.  Once we have checked and confirmed your company details your order will be processed and delivered as soon as possible.

Ways to order:

  • Fax your purchase order along with email address to 0151 486 9868
  • Order online if your credit account has already been accepted.
  • Email your purchase order to sales@ourweigh.co.uk

 

Proforma Invoice

If you require an invoice before you place your order and make a transaction please chose this option from the payment option screen when placing your order online, alternatively contact us on 0151 486 2150 and we will be happy to send you a Proforma Invoice.  Once payment is received the order will be dispatched.

www.ourweigh.co.uk